The customer base is a group of customers who repeatedly purchase the goods or services of a business. These customers are a main source of revenue for...

business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...

a customer base, is the proportion of contractual customers or subscribers who leave a supplier during a given period. It may indicate of customer dissatisfaction...

Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using...

In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea...

meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience...

companies and departments from their customer base. To some extent, data collection from customers intrudes into customer privacy, the exact limits to the...

Installed base of a product is the number of units that are currently in use by customers. It provides a measurement of a company's existing customer base and...

predictive analytics techniques. Customer lifetime value can also be defined as the monetary value of a customer relationship, based on the present value of the...

Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning...